Everything you might want to know about Alice Shop's Le Vigne is in this section. Each item is also always reachable from the footer.
On this page you will find answers to the most frequently-asked questions asked by our customers. If, after consulting these questions and their answers, you still need support, please contact our Customer Support Service via e-mail or telephone.
> Read the FAQ
Orders are shipped from Monday through Friday, from 8.00am to 8.00pm., and, per request of some shippers, on Saturday morning. Shipping costs vary according package size, weight, and destination.
Shipping may be free for some orders over a certain sales amount and based on the destination.
Bottles are shipped in certified Nakpak containers to ensure secure transport. Note that the shipping time length of 2-4 business days is an average and is calculated from the day of shipment pickup.
> Go to Shipping
Payment methods for wine and other product purchases are found on the Le Vigne di Alice order form on our shop.levignedialice.it website. The preferred method is by credit card or PayPal. For further information, consult our web page.
> Go to Payments
CONDITIONS OF PURCHASE
Sales of wine and other products offered on the shop.levignedialice.it website are subject to certain general conditions of purchase. All of the products are sold directly by Le Vigne di Alice. For further information, consult our section on conditions of purchase.
> Consult Conditions of Purchase
We inform you that all the information we receive will be held and processed in accord with the terms that constitute our “privacy notice,” as mandated by Decree Law no.196 of 30 June 2003, “Code for the Protection of Personal Information.” For further information regarding this subject, please see the relative section.
Le Vigne di Alice utilises cookies. To learn more about them, please consult the pertinent page.
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Should you have any questions or wish to receive additional information, you can e-mail firstname.lastname@example.org or contact our WhatsApp number. We will reply as soon as possible. For more information, see the pertinent page.
> Contact us